Closed beta
Terms of service.
Updated 11 October 2026
Please read these terms before you create an account. They are short on purpose.
Who these terms are for
These terms apply to your use of the Kaldmarch website and game, including the closed beta (together, “Kaldmarch”). By creating an account or playing, you agree to them and to the game rules. If you do not agree, do not create an account.
The closed beta
Kaldmarch is in closed beta. Access is by invitation, features can change or be removed, and worlds and accounts can be reset or wiped while we test. Nothing you earn in the beta is guaranteed to carry over. The beta is free and provided as it is.
Your account
You must be at least 16 years old, or have a parent’s or guardian’s consent where the law requires it. Give a correct email address. You are responsible for your password and for everything done with your account, so tell us if you think someone else has access. One person plays one account in a world unless the game rules say otherwise.
How you may play
Play fairly and follow the game rules. Do not break, probe or overload the service, do not use bots or scripts that act for you, do not try to reach other players’ accounts or data, and do not use the game to harass anyone or to share unlawful content.
Names and content
Player names, tribe names, messages and forum posts are yours, but you let us show them in the game, in its rankings and on its public pages. They must not be hateful, unlawful or pretend to be someone else. We can rename or remove content, and accounts that break this rule.
Virtual items and Royal Seals
Resources, villages, items and points in Kaldmarch are part of a game: they have no cash value, are not property, and cannot be sold or exchanged for money outside the game. Royal Seals can be bought; the terms of purchase are in the next section.
Buying Royal Seals
Royal Seals can be bought from the game's Treasury screen and from kaldmarch.com/treasury. These terms apply to every purchase, together with the rest of these terms.
- What you buy: a package of Royal Seals, added to your Kaldmarch account and usable in every realm. Each package's points and its price, VAT included, are shown before you pay.
- Payment: you pay on the secure page of our payment provider, Stripe. Kaldmarch never receives or stores your card details. Your bank may show the charge converted into your own currency.
- Immediate delivery: the Seals are added to your account as soon as the payment is confirmed, usually within seconds.
- Your right of withdrawal: Royal Seals are digital content supplied at once. By choosing a package and paying for it, you expressly ask us to deliver the Seals immediately and you acknowledge that you thereby lose your 14-day right of withdrawal. This is stated next to every package, before you choose it, and again on the payment page, and each order records the version of this statement you accepted. Once the Seals are delivered, the purchase can no longer be cancelled.
- No refunds: Royal Seals are not refunded or exchanged back for money, including when a realm ends or is reset, or when an account is suspended or closed for breaking these terms or the game rules. This does not affect your rights if a purchase was charged by mistake or never delivered: write to us and we will put it right.
- Reversed payments: if a payment is refunded, reversed or disputed with your bank, the Seals it bought are taken back. Seals already spent are recorded as owed, and spending Royal Seals is paused on the account until the amount is settled or the dispute is closed.
- Points have no cash value: like every virtual item, they cannot be sold, transferred for money or exchanged outside the game, and they are not property. We may change what points can be spent on.
- Transfers: points you buy can be spent and used for gifts at once, and transferred to another player once 30 days have passed since the purchase.
- A problem with a purchase: write to support@kaldmarch.com with the date and the amount, and we will look into it.
When we act
We can warn, mute, suspend or end accounts that break these terms or the game rules, and we can pause or end a world. Where we can, we tell you why and how to appeal; the game rules explain it.
Availability
We aim to keep Kaldmarch running, but we cannot promise it will always be available or free of errors. Maintenance and outages happen.
Liability
As far as the law allows, Kaldmarch is provided as it is, and we are not liable for lost game progress, items or points, or for indirect losses. Nothing here limits rights you have by law that cannot be limited, or liability that the law does not let us exclude.
Your data
How we handle your data is described in the privacy notice.
Changes to these terms
We may update these terms. The date at the top shows the latest version. If a change matters to you, we will say so on the site or by email, and by playing after it you accept it.
Contact and applicable law
Questions about these terms: support@kaldmarch.com. These terms are governed by Romanian law, and disputes go to the competent courts, without taking away any consumer rights you have where you live.
